Privacy policy

We care about the protection of your personal data. This policy explains which data we process when you visit the Apartments Perla website or send us an enquiry, why we process it and what your rights are.

1. Data controller

AMIGO, Domen Vukelj s.p.
Email: amigoperla18@gmail.com
Phone: +386 31 791 901

2. What data we process

Enquiry form. When you send us an enquiry, we process the data you enter: your name, email address, phone number and country (if provided), the preferred apartment, arrival and departure dates, the number of adults and children and the content of your message. We also record the IP address from which the enquiry was sent.

Direct contact. If you email or call us, we process the data you share with us.

Website visits. The server automatically records technical data (IP address, time of access, requested page, browser type) in server logs.

3. Purpose and legal basis

• Replying to your enquiry, preparing an offer and booking – taking steps at your request prior to entering into a contract (Article 6(1)(b) of the General Data Protection Regulation – GDPR).
• IP address and server logs – keeping the website secure and protecting it against abuse and spam, based on our legitimate interest (Article 6(1)(f) GDPR).

We do not use your data for direct marketing, we do not sell it and we do not share it with third parties for their own purposes. We do not carry out automated decision-making or profiling.

4. Retention

• Enquiries are kept for no longer than 12 months after receipt and are then deleted automatically.
• If you make a booking, stay-related data is kept for as long as required by law (e.g. the guest register and accounting and tax regulations).
• Server logs are generally kept for no longer than 30 days.

5. Processors

We use external providers bound by agreements under Article 28 GDPR:

• Website hosting – Hetzner Online GmbH, Germany (servers in the EU).
• Email – enquiry notifications are delivered to a mailbox provided by Google Ireland Limited. Google may transfer data to the USA under the EU-US Data Privacy Framework.

6. External content and links

Map. We use an OpenStreetMap map (OpenStreetMap Foundation, United Kingdom) to show our location. When the map is displayed, your browser loads content from their servers, so the OpenStreetMap Foundation receives your IP address. The United Kingdom is covered by a European Commission adequacy decision.

Links. Links to Booking.com, Airbnb and Facebook are plain links – these providers receive nothing about you until you click them. After clicking, their privacy policies apply.

7. Cookies

We only use cookies that are strictly necessary for the website to work. See the Cookies page for details.

8. Your rights

Regarding your personal data, you have the right to:

• access your data and obtain a copy,
• have inaccurate data corrected,
• have your data erased,
• restrict processing,
• object to processing based on legitimate interest,
• data portability.

Send your request to amigoperla18@gmail.com. We will reply without undue delay and within one month at the latest.

If you believe that we process your data unlawfully, you may lodge a complaint with the Information Commissioner of the Republic of Slovenia, Dunajska cesta 22, 1000 Ljubljana, gp.ip@ip-rs.si, www.ip-rs.si.

9. Changes

We may update this privacy policy from time to time. The current version is always published on this page.